Privacy Policy

Last updated: 01/12/2025

This Privacy Policy explains how Just Watch Official Ltd (“Just Watch Official”, “we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, contact us, or interact with us through any of our services.

Your privacy is important to us. Please read this Privacy Policy carefully.
If you have any questions, you can contact us at:

info@justwatchofficial.com

This Privacy Policy should be read alongside our Terms & Conditions, available on our Website.

1. Who We Are

Just Watch Official Ltd is a limited company registered in England and Wales.

  • Company Name: Just Watch Official Ltd

  • Company Registration Number: 16830118

  • Website: www.justwatchofficial.com

  • Email: info@justwatchofficial.com

For the purposes of UK data protection law (including the UK GDPR), we act as the data controller, meaning we determine how and why your personal data is processed.

2. Definitions

In this Privacy Policy:

  • Data / Personal Data – Any information that identifies you as an individual.

  • Data Protection Laws – UK GDPR, Data Protection Act 2018, and all related regulations.

  • Cookies – Small text files stored on your device when using our Website.

  • User / You – Anyone who accesses or interacts with our Website or services.

  • Website – www.justwatchofficial.com and any sub-domains.

3. Scope of This Privacy Policy

This Policy applies to:

  • The use of our Website

  • Email, WhatsApp, and form submissions

  • Watch sourcing, selling, consignment, and other services

  • Communication via social media, events, or offline interactions

It does not apply to third-party websites or platforms accessed through links on our Website. You should review their individual privacy policies.

4. Data We Collect

We may collect and process the following types of Data:

Data you provide directly

  • Name

  • Email address

  • Phone number

  • Watch details for sourcing, selling, or consignment

  • Photos and descriptions of watches submitted

  • Messages via email, WhatsApp, Website forms, or social media

  • Payment-related information (processed by third-party providers — we do not store full card details)

Data we collect automatically

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited, navigation paths, time/date of visits

  • Referral sources (e.g., social media links)

Data from third-party services

We may receive Data from:

  • Analytics tools (e.g., website analytics)

  • Payment processors

  • Social media platforms (Instagram, WhatsApp Business)

  • Review platforms (e.g., Google Reviews)

5. How We Collect Your Data

We collect Data when:

  • You submit a form on our Website

  • You contact us by email, phone, WhatsApp, or social media

  • You purchase or sell a watch

  • You join our mailing list

  • You interact with our Website (cookies and analytics)

We collect only the Data necessary for the purposes described below.

6. How We Use Your Data

Your Data may be used for:

Providing our services

  • Responding to enquiries

  • Sourcing, selling or consigning watches

  • Verifying watch details and authenticity

  • Processing payments

  • Arranging insured shipping and delivery

Business and administrative purposes

  • Internal record keeping

  • Fraud prevention and security

  • Compliance with legal, regulatory and tax obligations

Improving our Website and services

  • Monitoring Website usage

  • Troubleshooting and performance enhancement

  • Analytics and user experience improvements

Marketing (with your permission or under soft opt-in rules)

  • Updates, offers, newsletters

  • Relevant ads on third-party platforms (where cookies allow)

You may opt-out of marketing at any time by emailing info@justwatchofficial.com or using an unsubscribe link.

7. Legal Bases for Processing

We process your Data under the following lawful bases:

  • Contract – To fulfil a sourcing, selling or consignment request.

  • Legitimate Interests – To operate our business, respond to enquiries, prevent fraud, and market to existing clients.

  • Legal Obligation – To comply with UK law, accounting requirements, and anti-fraud measures.

  • Consent – For marketing communications or certain cookie activity.

You may withdraw consent at any time.

8. Who We Share Your Data With

We do not sell your personal Data.

We may share Data with trusted third parties, including:

  • Payment processors

  • IT and Website hosting services

  • Email marketing platforms

  • Insurance and shipping partners for watch delivery

  • Professional advisers such as accountants or legal counsel

  • Regulatory or law enforcement authorities, where required

All third parties are required to comply with data protection laws and process your Data securely.

9. International Transfers

Some service providers may store or process Data outside the UK.
Where this occurs, we ensure that appropriate safeguards are in place, such as:

  • Standard contractual clauses, or

  • Adequacy decisions by the UK government.

10. How We Protect Your Data

We take the security of your Data seriously.

Measures include:

  • Secure servers

  • Restricted access controls

  • Encryption where appropriate

  • Regular security reviews

  • Use of reputable payment processors for financial data

If you suspect misuse or unauthorised access to your Data, contact us immediately at info@justwatchofficial.com.

11. Data Retention

We keep your Data only for as long as necessary:

  • To fulfil our contract or services

  • To comply with tax, legal or regulatory requirements

  • To resolve disputes or maintain business records

After this period, Data is securely deleted or anonymised unless longer retention is legally required.

12. Your Rights

Under UK GDPR, you have the following rights:

  • Access – Request a copy of your Data

  • Rectification – Correct inaccurate or incomplete Data

  • Erasure – Request deletion of your Data (under certain conditions)

  • Restriction – Limit how we use your Data

  • Portability – Request transfer of your Data to another provider

  • Object – Object to processing based on legitimate interests or marketing

To exercise these rights, contact us at:
info@justwatchofficial.com

If you are unhappy with how we handle your Data, you can complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk/

We kindly ask that you contact us first so we can resolve any issues.

13. Cookies

Our Website uses Cookies to:

  • Enhance functionality

  • Improve performance

  • Track usage and behaviour (analytics)

  • Deliver personalised marketing (if consented)

You can adjust cookie settings in your browser or decline non-essential cookies using our cookie banner (if implemented).

For more details, please see our Cookie Policy (if applicable).

14. External Links

Our Website may link to external sites such as Instagram, WhatsApp, payment processors, or review platforms.

We are not responsible for the privacy policies or practices of those websites.

15. Business Transfers

If Just Watch Official Ltd undergoes a business sale, merger, restructuring, or acquisition:

  • Your Data may be transferred to the new owner

  • The new controller will be required to honour privacy protections consistent with this Policy

16. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.

Continued use of our Website after changes indicates acceptance of the updated Policy.

17. Contact Us

If you have any questions about this Privacy Policy or how your Data is handled, please contact:

Just Watch Official Ltd
Email: info@justwatchofficial.com
Website: www.justwatchofficial.com